Contact Us

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Shipping Info

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Shipping & Returns

 

  • DOMESTIC SHIPPING

    All items will be securely packaged or palletized and shipped via the best and most economical way possible. Shipping and handling times may vary based on the packing requirements, so please allow up to 5 business days for handling (possibly longer for freight items) All tracking information is forwarded to the email address associated with your PayPal or eBay account.

    Same Day Shipping Policy

    Package Shipments

    Freight Shipments

    You are welcome to arrange your own transportation, we will provide you with accurate dimensions of the freight; however, we do require that the shipment be air-ride (AS-IS items are exempt) and carry Declared Value insurance. Please contact us at 805-895-7767 or email at iciinc11@gmail.com to arrange a collect freight shipment.

    INTERNATIONAL SHIPPING

    These products are subject to export restrictions under U.S. law. The Bureaus of U.S. Census and the Bureau of Industry and Security (BIS) regulate exports through the Export Administration Regulations (EAR). We DO NOT any sell items to any locations in Country Group E. Please be aware that we may require up to 30 Days to determine the products export classifications [Export Control Classification Number (ECCN)] and in the unlikely event that an export license is required, we would need an additional 30-90 Days for licensing.

    In order to comply with export control laws established by the US Department of Commerce and the US Department of State, we require a written statement defining the ultimate End User, the End Use of each product to be exported and the buyers agreement to comply with the Export Administration Regulations (EAR). You will be contacted via email with the appropriate documents that will need to be returned to us in order to complete your order, please be advised that we cannot complete your order if you do not provide all of the data requirements.

    International Orders are subject to DUTIES, TAXES or other Import Fees; the bidder/buyer[s] is solely responsible for these fees, documents and transportation if held at a customs office in the destination country. In the event that you have questions about international shipping logistics please contact us before purchase.

     

    At this time, Integrated Components International ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Integrated Components International ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    • Contact us before 12:00 Noon, Pacific Standard Time by phone.
    • There will be a 10% expediting fee that will be charged.
    • Same Day Shipping may not be available for freight items or if UES is experiencing a large volume of outgoing orders.
    • Same Day Shipping is NOT available for any international sales due to export requirements.
    • A contact name, current phone number and company name are required for all shipments. (We cannot ship to Postal Boxes.)
    • All shipped items will include a tracking number and delivery insurance for the goods purchase price.
    • All international shipments will be shipped via FedEx, DHL or UPS. We do not ship internationally with USPS.
    • Collect package shipments; please provide us with your FEDEX, DHL or UPS shipping account number.
    • A contact name, current phone number and company name are required for all shipments. (We cannot ship to Postal Boxes.)
    • Due to the sensitivity of the equipment, freight shipments will be shipped insured for the full purchase price with air-ride (AS-IS items are exempt).
    • You will be notified within 1-3 business days after purchase for shipping charges and dimensions before an invoice can be sent.
    • Please let us know if you require home freight delivery or if a lift-gate is required as additional fees will apply.
    • Pallet, crating and/or barrier bags fees may apply when required for shipment.

 

  • Sales Tax

  • Integrated Components International charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

 

  • Warranties

  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Integrated Components International makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Integrated Components International SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Integrated Components International BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

    -- OR Depending on State -- 

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Integrated Components International. 

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Integrated Components International is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon. 

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Integrated Components International. 

    The inclusion of material on this server does not imply any endorsement by Integrated Components International, which makes no warranty of any kind with respect to the subject matter of the server materials advertised. 

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. AlthoughIntegrated Components International tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

 

  • Return Policy

  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Integrated Components International reserves the right to change its payment procedures at any time without prior notice to you.

    14-DAY SATISFACTION GUARANTEE

    Customer satisfaction is our priority. If you are not completely satisfied with your purchase, please contact us within 14  days of your purchase and we will refund 100% of your purchase price. To expedite the process, please include all eBay item numbers. All returns must include all original undamaged items, in resalable condition with all original packaging including manuals, warranty forms, etc. Software sales are non-refundable. Shipping and Handling fees are non-refundable. Buyer is responsible for return item shipping costs.

 

  • Store Hours

  • Hours of Operation are Monday thru Friday from 7am - 6pm. Customer service is also available as defined on the Contact Us page of this Web site.